The complete itinerary
Dates, pickups, destinations, passenger count, luggage, timings and special requirements are gathered before an option is treated as suitable.
Service standards · My Elite Cars
A clear brief.
A considered journey.
A written scope.
The My Elite Cars standard begins with an accurate itinerary and a service scope confirmed in writing.
Explore our standardsLocally reviewedMatched to the itineraryConfirmed in writing
Six principles, one process
Clarity at every
step of the journey.
Standards describe what can actually be checked. The operating terms, licence, insurance, vehicle and driver information relevant to a destination remain specific to its proposal.
A local review
Availability and the operating arrangement are checked for the destination and dates, rather than inferred from a photograph or generic fleet list.
The appropriate category
The vehicle role is matched to the passengers, luggage, route and presentation requirement. A preferred model can be requested but is not guaranteed by the website.
A written service scope
The proposal records the vehicle or agreed equivalent, schedule, price, inclusions, limitations and conditions that need acceptance.
Only the data needed
Only information reasonably needed to review or coordinate the request is shared with the relevant operating provider.
A clear contact path
The confirmed proposal and service communication identify the appropriate contact path for changes or operational questions.
Specific to your request
The proposal
makes the
difference clear.
Website photography is illustrative. The details of your individual service are established before you proceed.
Read the terms- Vehicle details
- A specific make, model, year or colour is only agreed when confirmed in writing.
- Availability & price
- The website does not provide real-time availability or a fixed price before the itinerary is reviewed.
- Destination coverage
- A country listing does not establish universal coverage of its cities, provinces or routes.
- Operating relationships
- Owned offices, vehicles or directly employed drivers are not implied where that relationship has not been stated.
- Evidence behind claims
- Ratings, certifications and operating claims require supporting evidence; the website does not establish them otherwise.
A conversation before a commitment
Start with the itinerary.
Share the route, dates and requirements. We will review the appropriate arrangement for your journey.